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unable to click on unread message in whats web chat panel in chrome browser

Hi Team,

i am working on some poc click the unread message in whats up panel and read the data from chat message.

panel control is created but i am unable to click the unreaded message on panel,can you please help on this.

 

Please find attached.

 

***Edited by Moderator Marissa to change type from Pega Academy to Product***

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