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Ankuj Jhalani (AnkujJ44)
SunLife Canada

SunLife Canada
CA
AnkujJ44 Member since 2014 20 posts
SunLife Canada
Posted: November 18, 2019
Last activity: November 18, 2019
Posted: 18 Nov 2019 9:38 EST
Last activity: 18 Nov 2019 10:12 EST
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Unable to delete instances of System-User-Recents

Hi

As part of a requirement we increased the number of Recent entries to 100 by updating the Pega-UIEngine.pyMaxRecentsCount to 100. The pzPurgeExtraRecents agent is enabled yet it does not seem to delete the records from System-User-Recents (pr_data_recents). I also tried using RDB-Delete even that didnt work. Tried Obj-Delete-By-Handle just to check the issue, though it didnt give any errors the instances were not removed. However I did observe that the pxCreateDataTime value and pxCreateOpName values of the instance were updated post Obj-Delete-By-Handle execution. (which leads me to believe that for each deleted entry, 1 entry is added (with values <pyRecordKey>Default Record Key</pyRecordKey>), though I could not obseve any such inserts running in the trace)

We cant seem to figure out the issue. Has anyone faced similar issue?

***Edited by Moderator: Lochan to update platform capability tags***

Low-Code App Development Data Integration
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