Akshay Sawai (AKSHAY)
Cognizant Technology Solutions
Lead System Architect
Cognizant Technology Solutions
AKSHAY Member since 2012 15 posts
Cognizant Technology Solutions
Posted: August 11, 2016
Last activity: December 9, 2016
Posted: 11 Aug 2016 16:00 EDT
Last activity: 9 Dec 2016 15:19 EST

Unable to download log files after upgrade from 7.1.8 to 7.2

I am unable to download Pega log files from Pega designer studio and SMA. I come across a documentation about security-contraint removal.

Solution: The role PegaDiagnosticUser is associated with the System Management Application through a security-constraint element on the Diagnostic Data servlet defined in the prweb.war application’s web.xml file. In EAR file deployments, the web.xml file is located in the prweb.war file packaged inside the prpc_*.ear file

    If you do not want to restrict access to the System Management Application, edit the web.xml file and delete the element. Changing this setting in the web.xml file might require redeploying the PegaRULES Application.

I would like to understand how to modify ear file which was provided by Pega. Is it safe to do so?

Appreciate your quick help.

***Updated by moderator: Lochan to add Categories***

Data Integration
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.