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 Muniramaiah Karani (Muniramaiah K)
Carlson Wagonlit Travel

Carlson Wagonlit Travel
US
Muniramaiah K Member since 2017 15 posts
Carlson Wagonlit Travel
Posted: August 18, 2017
Last activity: November 28, 2018
Posted: 18 Aug 2017 9:25 EDT
Last activity: 28 Nov 2018 2:42 EST
Closed

Unable to invoke robotic automation from this screen (Pega 7.3 with Pega Robotics Studio 8)

I am getting below error. Pega 7.3 with Pega Robotics Studio 8

  • Unable to invoke robotic automation from this screen. The automation service is either unavailable or this system is not authorized to execute automations. You have the option of either quitting or continuing with your work flow.

Please find attached Screenshots for reference

Regards,

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Robotic Process Automation
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Posted: 3 years ago
Posted: 5 Sep 2017 7:48 EDT
Rohit Sharma (RohitS22)
JK Technosoft Limited
Software Engineer
JK Technosoft Limited
IN

Hi Muniramaiah,


This error occurs when you try to automate the automation in pega studio but your automation is not running in the robotics studio.


Please first start the automation in the robotic studio then try to automate it through pega server.


Thanks.
Posted: 3 years ago
Posted: 26 Mar 2018 15:17 EDT
Harinath Khambham (_HARINATH)
StaidLogic LLC

StaidLogic LLC
US

Below are the possible reasons:


  • Run time should be available in Pega Robotics

  • JSON file (IsAvailable) should be available

  • Operator id should have access to Pega Robotics
Posted: 2 years ago
Posted: 16 Aug 2018 3:02 EDT
Lijie Jiao (jiaol)
PEGA
Senior System Architect
Pegasystems Inc.
JP

Hi Muniramaiah,


I met the same error today, and finally found the reason for my case.


Hope this can help you.


1. Be sure  you can get a response like "Runtime REST service is available" from these urls.



https://localhost:9443/api/v1/runtime/IsAvailable
https://localruntime.pega.com:9443/api/v1/runtime/IsAvailable


2. In Pega designer studio check the value of "pegarobotics/runtime/DesktopRoboticsURL"


which you can find in Records->Dynamic System Settings


in my case, the value was localruntime.pega.com:8080, which pointed to a wrong port.


So I just changed the port to 9443, and everything worked.


Cheers