Question
Unable to login after in place Upgrade to 8.2.1
We performed in place upgrade for our SIT environment from 7.3.1 to 8.2.1. We have followed the upgrade guide (https://community.pega.com/knowledgebase/documents/pega-platform-82-upgrade-guide-ibm-websphere-and-oracle) and after the upgrade none of our existing operators (including pega admin id) are able to login. Login screen shows fails status as shown in the attachment.
I am also attaching our config file along with setupdatabase.properties file which i used before running upgrade script.
Can you please send the portion of the PegaRULES log when you attempt to log in with one of the OOTB users? (if available)
Also, please make a note of the time that you tried this so that it will indicate which portion of the logs to look at.