Question

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AnkeshK8 Member since 2019 9 posts
Vodafone Group Public Ltd Company
Posted: June 28, 2019
Last activity: July 1, 2019
Closed

Unable to Query VBD

Summary

Error displays on running campaigns due to the inability to query Visual Business Director (VBD)

ERROR

ERROR - Unable to query VBD: null

Steps to follow

1)Schedule a Multi-Channel Campaign

Root Cause

Issue occurs due to data corruption in VBD

Solutions Attempted :

We have changed the Duration of Start date and end date to 1 month, so that number of records will get reduced, and VBD can able to handle the load. But still we are getting the same error in logs. Can anyone suggest altenate solutions please ?

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