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fowlk Member since 2014 3 posts
PEGA
Posted: February 25, 2019
Last activity: March 11, 2019
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Understanding decision strategy execution Course: proposition Eligibility not working

I am going through the exercise for " Understanding decision strategy execution". I am on step 3 of this guide https://pegasystems2.https.internapcdn.net/pegasystems2/marketing/C-1337-ExerciseGuide.pdf

when I run the results, the Segment for all three Red, Green, Black, are all "No Offer;" however, when I test the decision table, the offer/no offer results work. I do have step 4K set up with the Customer page and "via."

There are no instructions on how to check the data coming into the strategy, or what to try if the segment results do not come out right.

What guidance can you provide as to how to fix whatever might be wrong?

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