_JVV_Sharma Member since 2011 43 posts
Posted: March 20, 2017
Last activity: March 22, 2017

Using OOTB Pega API

We have a scenario of creating cases using pega webservice.

I have case A and case B. Case B is subcase of A which will be created by case management configuration as a child.

We tried using OOTB Pega APIs. Can we conditionally skip creating parent case?

Our scenario is - pega will get info from a different system - based on that we have to create parent and child. Some cases, parent may be existing already, then we have to skip creating parent, but create child. All the activities used on service are Final. what would be the right way to use the OOTB APIs for our scenario.

***Updated by moderator: Lochan to add Categories***

Case Management Data Integration
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