Question2Replies35Views×Close popovernagashankar nallavalli (nagashankarn) Incessant Technologies Incessant Technologies IN View ProfileSend Message nagashankarn Member since 2016 3 posts Incessant Technologies Posted: September 10, 2019Last activity: September 16, 2019Posted: 10 Sep 2019 3:01 EDTLast activity: 16 Sep 2019 3:54 EDT Closed When New Mail event is occurred , Need to find out the folder where i received the new mail.Hi All,After the New mail event, I need to identify the folder in the outlook mail where the new mail has arrived.***Edited by Moderator Marissa to update platform capability tags**** Pega Sales Automation Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 12 Sep 2019 16:35 EDT×Close popoverMichael Dwyer (MichaelDwyer_GCS) PEGA Software Solutions Engineer Pegasystems Inc. US View ProfileSend MessageMichaelDwyer_GCS PEGA replied to nagashankarnHello nagashankarn, Does the New Mail event get kicked off from an email listener? If so, then the listener should be configured to listen to a specific mail folder. You can read more about the email listener here. Posted: 1 year agoPosted: 16 Sep 2019 3:54 EDT×Close popovernagashankar nallavalli (nagashankarn) Incessant Technologies Incessant Technologies IN View ProfileSend Messagenagashankarn Incessant Technologies replied to MichaelDwyer_GCSHey Michael, My automation starts with a new mail event. When ever i receive a new mail in specific folder i have few activities to be completed.And activities should be processed only when the new mail is received to that specific folder inside inbox folder.