Question2Replies30Views nagashankarn Member since 2016 3 posts Incessant Technologies Posted: 11 months agoLast activity: 10 months 3 weeks ago When New Mail event is occurred , Need to find out the folder where i received the new mail.Hi All,After the New mail event, I need to identify the folder in the outlook mail where the new mail has arrived.***Edited by Moderator Marissa to update platform capability tags**** Pega Sales Automation Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 10 months agoMichaelDwyer_GCS PEGA replied to nagashankarnHello nagashankarn, Does the New Mail event get kicked off from an email listener? If so, then the listener should be configured to listen to a specific mail folder. You can read more about the email listener here. Posted: 10 months agonagashankarn Incessant Technologies replied to MichaelDwyer_GCSHey Michael, My automation starts with a new mail event. When ever i receive a new mail in specific folder i have few activities to be completed.And activities should be processed only when the new mail is received to that specific folder inside inbox folder.