Question
Plexus Tech
ES
Last activity: 2 Oct 2020 9:11 EDT
when rule do not appear in the drop-down of a proposition filter
Hi, I have created the when rule named HasPassengerFlown in the AE-MKT-Data-Passenger context and when trying to use this when rule in my Proposition Filter, named Eligibility, in the same context it does not appear in the Conditions drop-down.
These two rules: when rule and proposition filter rule are created in the same AE-MKT-Data-Passenger context.
Do you know why the when rule doesn't appear in the Proposition Filter drop-down?
thanks so much. Miguel.
Updated: 8 Jul 2020 7:38 EDT
Plexus Tech
ES
Hi, I found this article that could be a solution: properties do not display on When rule condition form (SA-89354) I followed the steps indicated in the solution in the article:
Resolution described in the article properties do not display on When rule condition form (SA-89354) Perform the following local-change to make properties available on this tab:
- Switch to the App Studio (in previous versions called Pega Express)
- Create properties
- Save the properties
- Return to the Dev Studio. Newly created properties display on the list on the Conditions tab
I've found that the solution doesn't work because the when rule still doesn't appear in the proposition filter form. anyone have any idea about what's the issue??
thanks so much. Miguel
Accepted Solution
Updated: 10 Jul 2020 5:24 EDT
Pegasystems Inc.
GB
Hey,
I think you have discovered a newish feature in the product called relevant records. Relevant records is a way of restricting the amount of options a user has to select from a drop down to only the 'relevant' ones. In a lot of scenarios when you create a property or when rule in context it is marked automatically as relevant. In your case you will have to do this yourself.
There are two ways to do this
- actions - mark as relevant record in the when rule rule form
- go to applications > inventory > relevant records and mark the when rule relevant here
You should then be able to see it within the proposition filter.
Cheers, Alex
Updated: 10 Jul 2020 7:43 EDT
Plexus Tech
ES
Burta thank you very much, I have applied your solution proposal and it works perfectly.
cheers.
Miguel.
Merkel inc
GB
I found this useful and it solved my similar issue.