Question
when rule do not appear in the drop-down of a proposition filter
Hi, I have created the when rule named HasPassengerFlown in the AE-MKT-Data-Passenger context and when trying to use this when rule in my Proposition Filter, named Eligibility, in the same context it does not appear in the Conditions drop-down.
These two rules: when rule and proposition filter rule are created in the same AE-MKT-Data-Passenger context.
Do you know why the when rule doesn't appear in the Proposition Filter drop-down?
thanks so much. Miguel.
Accepted Solution
Hey,
I think you have discovered a newish feature in the product called relevant records. Relevant records is a way of restricting the amount of options a user has to select from a drop down to only the 'relevant' ones. In a lot of scenarios when you create a property or when rule in context it is marked automatically as relevant. In your case you will have to do this yourself.
There are two ways to do this
- actions - mark as relevant record in the when rule rule form
- go to applications > inventory > relevant records and mark the when rule relevant here
You should then be able to see it within the proposition filter.
Cheers, Alex
Burta thank you very much, I have applied your solution proposal and it works perfectly.
cheers.
Miguel.
Hi, I found this article that could be a solution: properties do not display on When rule condition form (SA-89354) I followed the steps indicated in the solution in the article:
I've found that the solution doesn't work because the when rule still doesn't appear in the proposition filter form. anyone have any idea about what's the issue??
thanks so much. Miguel