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Infosys Ltd
Posted: August 17, 2018
Last activity: August 18, 2018
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When to use Advanced Agent vs Standard Agent
Could someone please explain in what scenario's an Advanced agent or Standard agent is used.
HI,
Below link might help you.
https://community1.pega.com/community/product-support/question/what-difference-between-standard-agent-and-advanced-agent-pega