Standard Or Advanced Agent?
What are the key points to be kept in mind, when we get a requirement and we need to decide whether it can be standard or advanced mode type??
***Updated by moderator: Lochan to add Categories***
Areteans Technologies
AU
Have a look on below useful links:
Have a look on below useful links:
1. How Agent Queue works for three modes, i.e. Legacy, Standard and Advanced -https://docs.pega.com/system-administration/how-agent-queues-work 2. How to enter items into an agent queue - https://docs.pega.com/system-administration/how-enter-items-agent-queue 3. More details about Queue for Agent Method functionality - https://docs.pega.com/about-queue-agent-method 4. Lock issue occur when Queue Agent running on Multinodes -https://community.pega.com/support/support-articles/advanced-agent-hitting-lock-collisions-queue-items