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Will Cho (Will Cho)
PEGA
Principal System Architect
Pegasystems Inc.
US
Will Cho Member since 2008 114 posts
PEGA
Posted: March 9, 2021
Last activity: March 15, 2021
Posted: 9 Mar 2021 18:42 EST
Last activity: 15 Mar 2021 11:23 EDT
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Which Pega API to resume a case in Workbasket?

In our client, we have a use case:

  • A case is pending in Workbasket.
  • An external application will invoke a Pega API to resume the case and proceed the flow.

Which Pega REST API (OOTB) can we use to implement this?

 

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform Data Integration Case Management Cross-Industry Lead System Architect