Question
While saving/Refreshing /opèning a case it takes time to load without the loading icon.
How to show a loading icon if it's taking more time to load. Default loading icon is not displayed in screen but in the browser tab loading icon is displayed.
Description: When user clicks on Assignment link /Save/Refresh button in a case it takes time to open but it doesn't show the loading icon. User wants to see a loading icon if it take time to load . The attached is the place where on click a loading icon should appear. Also the other attachment is OOTB loading icon which needs to be shown to user.
Hi Tarini, Good morning!
- would configuring onClick run events in Refresh this section/other section works? or
- having the loader icon in a visible when layout/cell similar to rule form save configuration helps? or
- if need to block the entire screen - not allowing end user to perform any other task until the action is complete
Thank you!
psahukaru
Now nothing shows when we click on assignment link not even a loading icon in tab in the IE. Which onclick we should change?? Is it the pyAssignmentsLabel?
But for Save and Refresh where can we change this?
- yes, we may need to customize Control rule pyAssignmentsLabel to enable pxThrobber on click event.
The pyAssignment link issue has been resolved using below solution.
Solution:- Modify the anchor tag as shown below.
can you provide a screenshot or two showing what you mean here ?
Thanks !
John