Posted: 14 Feb 2017 8:01 EST Last activity: 16 Jan 2020 14:30 EST
Work basket not displayed in case manager's work basket place holder
Customized work baskets are not populating in case manager's work basket place holder.
For eg: I have created a workbasket WB1 and associated it to workgroup WG1.
If I add WG1 as workgroup in the Operator ID's work tab details, the desired work basket WB1 is not displaying in the corresponding place holder.
Is there something like case manager portal would display only default workgroup items? If so, pls suggest how to display customized workbasket associated to non default work group in the case manager portal.