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 Jill Haria (JillHaria)
CAPGEMINI

CAPGEMINI
IN
JillHaria Member since 2014 6 posts
CAPGEMINI
Posted: November 4, 2015
Last activity: November 4, 2015
Posted: 4 Nov 2015 6:02 EST
Last activity: 4 Nov 2015 6:15 EST
Closed

How can I create a new work basket from a case manager portal?

Hi,

In the case manager portal we are referring a List View "ListWorkbasketsdeveloper" . On click of new button of the report we are not able to create a new work basket. It gives an error message- "Unable to open. No rule by that name exists".

But when we run the same List View from developer portal we can create a new work basket.

   

   

Case Management User Experience
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Posted: 5 years ago
Posted: 4 Nov 2015 6:08 EST
Gowrishankar Ramasamy (GOWRISHANKAR)
PEGA
Sr. Service Assurance Advisor Specialist
Pegasystems Inc.
IN

Hi Jill,

     Which version of PRPC you are using?. Could you please post some screen shots if possible.

Thanks,

Gowrishankar.
Posted: 5 years ago
Posted: 4 Nov 2015 6:15 EST
Jill Haria (JillHaria)
CAPGEMINI

CAPGEMINI
IN

Hi Gowrishankar,

I am using PRPC version 6.3 SP1. Please find the attachment in my previous question.

Thanks & Regards,

Jill

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