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Jill Haria (JillHaria)
CAPGEMINI

CAPGEMINI
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JillHaria Member since 2014 6 posts
CAPGEMINI
Posted: November 4, 2015
Last activity: November 4, 2015
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How can I create a new work basket from a case manager portal?

Hi,

In the case manager portal we are referring a List View "ListWorkbasketsdeveloper" . On click of new button of the report we are not able to create a new work basket. It gives an error message- "Unable to open. No rule by that name exists".

But when we run the same List View from developer portal we can create a new work basket.

   

   

Case Management User Experience
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Posted: 5 years ago
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Gowrishankar Ramasamy (GOWRISHANKAR)
PEGA
Sr. Service Assurance Advisor Specialist
Pegasystems Inc.
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Hi Jill,

     Which version of PRPC you are using?. Could you please post some screen shots if possible.

Thanks,

Gowrishankar.

Posted: 5 years ago
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Jill Haria (JillHaria)
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Hi Gowrishankar,

I am using PRPC version 6.3 SP1. Please find the attachment in my previous question.

Thanks & Regards,

Jill

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