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Posted: July 30, 2015
Last activity: October 21, 2015
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Create Case from a Portal
A user views a values list (Names list sourced from a data table) when he logs into his portal. When he selects a value, a Case should be created. How can I achieve this?
I'm quite new to Pega, so I would appreciate any idea.
You can call the Process API, pxCreateTopCase, and supply the required parameters. The ClassName parameter would be the name of the class to create, say myClassList(x) if the value list held the class names; or myClassPageList(x).className if the class name and the value displayed to the user were different.
See the landing page under Designer Studio / Process & Rules / Processes / APIs for a list of APIs and their parameters.