Can you please provide the configuration details about how are you sending the email notifications? via utility shape or send email shape or any activity? Please check whether you are able to connect to the Email rule. Do you see any correspondence attached to the case?
Posted: 2 years ago
Posted: 28 May 2019 4:41 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
Lead Technical Documentation Specialist