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HARIKUMAR_ALAMPURU Member since 2011 39 posts
TATA CONSULTANCY SERVICES
Posted: 5 years ago
Last activity: 2 years 10 months ago
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Do you know .. Popular Pega Classes/Loggers that helps in Troubleshooting Issues ? Check it out here-

Have you spent Hours & days of your time to Troubleshoot Issues ?

Here are some Pega Classes or Loggers that I (came across..) generally use to Troubleshoot Issues quickly. You would also have enabled DEBUG some or the other time for a PegaClass/Activity & if you feel after enabling DEBUG to that class/activity helped you in narrowing down the Root-Cause, please share it here.

Lets put all together & have a Nice Handy document which would help all of us.

  

Popular Pega Classes/Loggers - helps in Troubleshooting Issues
Problem Description/UsagePega OOTB Classes/LoggersSet Log Level
To troubleshoot PegaCall CTI related issuescom.pega.pegactiDEBUG
com.pegarules.generated.pega_channelservices_utilitiesDEBUG
To understand the rule resolution/Troubleshoot Rulenotfound exception issuescom.pega.pegarules.generation.internal.vtable.asmDEBUG
com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolverDEBUG
com.pega.pegarules.generation.internal.vtable.VirtualTableImplDEBUG
To troubleshoot Integration-Connector related issuesRule_Obj_Activity.InvokeAxis2.Rule_Connect_SOAP.ActionDEBUG
com.pega.pegarules.integration.internal.ServiceHelperDEBUG
com.pega.pegarules.integration.internal.util.SOAPUtilsDEBUG
To produce detailed output from an email listenercom.pega.pegarules.services.emaillistenerDEBUG
To troubleshoot IAC issues, if there are issues with the pzPostData parametercom.pega.pegarules.session.internal.engineinterface.service.HttpAPIWARN
Troubleshoot Agentscom.pega.pegarules.session.internal.async.AgentDEBUG
com.pega.pegarules.session.internal.async.BatchRequestorTaskDEBUG
com.pega.pegarules.session.internal.async.agent.QueueManagerImplDEBUG
com.pega.pegarules.session.internal.async.agent.QueueProcessorDEBUG
To troubleshoot AES & Monitored Nodes Communication issues, enabling debug on AES NodeRule_Obj_Activity.AlertCreateNodeDEBUG
Rule_Obj_Activity.NodeCreateDEBUG
Rule_Obj_Activity.ClusterCreateDEBUG
Rule_Obj_Activity.ExecuteMBeanOperationNodeDEBUG
Rule_Obj_Activity.VersionInfoNodeDEBUG
Rule_Obj_Activity.parseAlertLineSOAPDEBUG
Rule_Obj_Activity.parseAlertLineDEBUG
com.pega.pegarules.services.ServiceHelperDEBUG
com.pega.pegarules.authentication.AuthenticationDEBUG

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