Posted: 12 Feb 2016 10:19 EST Last activity: 24 Jun 2016 3:09 EDT
How to Design a Decision Strategy
Decision Strategies drive Next-Best-Action. They comprise a unit of reasoning represented by decision components. How these components combine determines which proposition will be selected for a customer—the Next-Best-Action. In this Essentials course, learn about the various types of decision components and how they are used to create decision strategies. Gain hands-on experience designing and executing your own Next-Best-Action decision strategy.