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VigneshAravind Member since 2007 28 posts
Cognizant
Posted: July 21, 2016
Last activity: April 6, 2018
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Unable to view audit trail in 7.1.9

We upgraded an application from 6.2.1 to 7.1.9; post upgrade when we click the Audit Icon in the case harness we get a popup with a blank history however the case attachment details are populated as expected. The issue is revealed only on tracing the audit icon-click-event.

Our case history tables in 6.2.1 do not have a blob column and this is how the application was initially setup. Post upgrade the case history tables still do not have the blob column which is expected. Now in 7.1.9 the following rules are final and they are used to show the case history...

  • RULE-OBJ-REPORT-DEFINITION HISTORY-WORK- PXGETHISTORYFORWORKITEM
  • RULE-OBJ-LIST HISTORY-WORK- LISTWORKHISTORY

Both the rules are using the following properties which are not final however they are not exposed columns.

  • RULE-OBJ-PROPERTY @BASECLASS PXLONGITUDE
  • RULE-OBJ-PROPERTY @BASECLASS PXLATITUDE

These properties were never present in Pega6 and we don't have a blob in Pega7 case history tables. What do we do now ? Could pega change the availability of concerned OOTB reporting rules to YES. This will allow anyone to customize the concerned reports and exclude these properties in any application.

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