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 Maxim Izvarin (MaximI83)
Alfa Bank

Alfa Bank
RU
MaximI83 Member since 2018 16 posts
Alfa Bank
Posted: July 31, 2019
Last activity: September 24, 2019
Posted: 31 Jul 2019 8:34 EDT
Last activity: 24 Sep 2019 11:20 EDT
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500 Response code when create case

Hello

I create a case using the API. When executing the request, everything works well, the case is created, filled with data and appears in the worklist, but I get RESPONSE CODE - 500.

What is the reason for this?

Enterprise Application Development Dev/Designer Studio
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Posted: 1 year ago
Posted: 31 Jul 2019 18:47 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
US

Do you see any error or exception in PegaRULEs log for 500 response code?


Also, you can collect the tracer log and It will tell you more related information about the error. 

Accepted Solution

Posted: 1 year ago
Posted: 2 Aug 2019 3:46 EDT
Maxim Izvarin (MaximI83)
Alfa Bank

Alfa Bank
RU


I found that the problem was that the parameter passed to pyStartCase was not declared. thanks for the help