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 Ishara Wickramausrya (Ishara Derek) Virtusa Ishara Wickramausrya
Virtusa
LK
Ishara Derek Member since 2015 14 posts
Virtusa
Posted: June 24, 2019
Last activity: June 24, 2019
Posted: 24 Jun 2019 12:13 EDT
Last activity: 24 Jun 2019 13:12 EDT
Closed

Assignments in WorkBasket and Worklist the same time

Can same case has two different Assignments in WorkBasket and in WorkList on the same time. Is this the normal behavior or coding error.

Low-Code App Development Case Management
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Posted: 2 years ago
Posted: 24 Jun 2019 12:21 EDT
Marc Lasserre (MarcLasserre_GCS) PEGA Senior Principal Engineer, Technical Support
Pegasystems Inc.
FR

Hello, 

That could be normal of course. A case could have a lot of different assignments and each of those could be assigned to either WorkList or WorkBasket.

All that is normal so far.
Posted: 2 years ago
Posted: 24 Jun 2019 12:34 EDT
Ishara Wickramausrya (Ishara Derek) Virtusa Ishara Wickramausrya
Virtusa
LK

Can this cause an error as below

"The work object references different assignment than the current one "
Posted: 2 years ago
Posted: 24 Jun 2019 13:12 EDT
Carissa Wenhardt (CarissaW_GCS) PEGA Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

This indicates the work object pxFlow pages and the assignment page are not in sync. What does the history show for actions taken on the work object prior to the error?

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