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Virtusa
Posted: June 24, 2019
Last activity: June 24, 2019
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Assignments in WorkBasket and Worklist the same time
Can same case has two different Assignments in WorkBasket and in WorkList on the same time. Is this the normal behavior or coding error.
Posted: 1 year ago
Can this cause an error as below
"The work object references different assignment than the current one "
Posted: 1 year ago
This indicates the work object pxFlow pages and the assignment page are not in sync. What does the history show for actions taken on the work object prior to the error?
Hello,
That could be normal of course. A case could have a lot of different assignments and each of those could be assigned to either WorkList or WorkBasket.
All that is normal so far.