NadeemM8116 Member since 2018 5 posts
Posted: 1 year ago
Last activity: 1 year 1 month ago

Attaching Documents from a third party doc capture software to Pega Case

Good Morning,

I am working on a PoC to prove that Pega can launch a third party software (cloud or local) to capture documents, classify them and deliver them to Pega to attach to a case. Here is expected sequence of events;

1. Pega launches 3rd party software in a pop-up window (most probably using OpenURLinWindow function).

2. User uploads documents using pop-up window

3. The 3rd party software classifies the documents based on its internal logic

4. The 3rd party software then delivers uploaded documents to Pega to be attached to a case.

What I am not clear on is that how this software will deliver docs to Pega. Is there any API that I can use to do this ? I was thinking about using UpdateCase API but not sure how a document (PDF, Word, JPEG etc.) would be delivered to Pega using this API.

Any help would be greatly appreciated.



Case Management Data Integration
Moderation Team has archived post
Share this page LinkedIn