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Accenture
Posted: June 13, 2018
Last activity: June 26, 2018
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Is the Audience refreshed when a Campaign run restarts?
Let's say I have a recurring daily campaign in Pega Marketing and have configured it such that the audience segment is refreshed for each campaign run. Suppose one of the campaign runs failed.
I have the option to restart this run after taking the necessary steps to address the issue. In this case, is the audience refreshed once again or will the campaign still use the original intended audience?
***Updated by moderator: Lochan to update Categories***
When a campaign is configured to refresh audience for every run, that configuration is applied to any restart action you take. As such, you should expect the audience to get refreshed again.