Posted: 18 Jan 2019 4:03 EST Last activity: 18 Jan 2019 6:15 EST
Auto tab switch to a specific tab after case tab close
The application is in 7.4. We have a client requirement like below
On Login user should see the "My workbasket" tab by default. Now he opens one case from basket (while opening the case also gets transferred to Users Work list) and after approving the case closes it. After closing the case tab they want to automatically switch to "My Work List" tab. We are having trouble with this auto switch to a particular tab. Currently system is switching to the last opened tab. Is there any OOTB way to achieve it?