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MohithC8 Member since 2013 8 posts
Accenture
Posted: 1 year ago
Last activity: 1 year 5 months ago
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Best practice for Offer Catalogue management

Dear Community,

We are looking for the best practice for Offer Catalogue management.

Our client has 2 teams working with the PEGA 7.3.1 platform:
- Business Team is working in an agile mode performing offer changes within 1-2 hours. Environments used: UAT -> PROD
- Delivery Team is working on projects (like new integration) within few days to few weeks. Environments used: DEV -> SIT -> UAT -> PROD

The agility of Business Team is a must, processes and technical solutions should be tailored by this principle.

Questions:

Question #1: Both Business Team and Delivery Team are changing offers (independently from each other) but these need to be merged. What is the best practice for updating the Offer Catalogue in this context? Which should be the environment for the code merge? What should be the process steps to merge the 2 teams’ Offer Catalogues?

Question #2: Is it possible with 7.3.1 to update few offers only and not the entire Offer Catalogue?

Thank you.

***Moderator Edit-Vidyaranjan: Updated SR details***

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