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SuryaYanamandra Member since 2016 27 posts
Capgemini
Posted: 7 months ago
Last activity: 6 months 3 weeks ago

BIX : While running extract rule getting Error like Inskey corrupted.

Hi, 

While running extract rule, getting failed - we are getting as blow attached files.

 

Kindly share your thoughts to overcome this.

 

Pega Version we are running the extract rule is 7.3.0

 

Regards,

Surya

 

Pega Business Intelligence Exchange 7.3.1 System Administration Communications and Media Senior System Architect
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Posted: 7 months ago

Hi Surya,

Enable below loggers in debug mode. Reproduce the issue and check the BIX log file for more details about the error.

com.pega.pegarules.data.internal.access.ExtractImpl

com.pega.pegarules.data.internal.access.ExtractParameters

com.pega.pegarules.data.internal.access.DatabaseUtilsCommonImpl

Posted: 6 months ago

Hi,

Could you please provide us BIX log by reproducing the scenario again after enabling the debug log suggested in the above post by gundk to investigate further.

Thank You,
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