Robert-Jan Streng (RobertJanStreng)
Atos Consulting
Partner Business Process Management
Atos Consulting
RobertJanStreng Member since 2014 15 posts
Atos Consulting
Posted: May 4, 2021
Last activity: May 5, 2021
Posted: 4 May 2021 6:02 EDT
Last activity: 5 May 2021 10:11 EDT

Browser Requestors started by the Offline Mobile App are never cleaned up

We have created an application that uses the offline mobile app for iOS. When a user starts to work with it, two requestors are created, one of type APP and one of type BROWSER. When the user closes the app (for example by swiping it away), the APP requestor is cleaned up after 5 mins, but the BROWSER requestor - showing "disconnected" - is never removed. When the user has repeated this several times, he ends up with a whole set of BROWSERs, and the system is filling up rapidly. For this reason we have to restart the whole system every few weeks, which is highly undesirable.

When we create a BROWSER session through the web interface, all works fine: the requestor is removed after 5 minutes. We have properly set the DSS timeout settings to 300 seconds.Our assumption is that it has something to do with the offline app.

What can we do about it?


***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform Mobile System Administration Lead System Architect