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 Swami Nathan (SwamiN04)
HCL Technologies

HCL Technologies
IN
SwamiN04 Member since 2012 14 posts
HCL Technologies
Posted: November 17, 2015
Last activity: November 17, 2015
Posted: 17 Nov 2015 4:55 EST
Last activity: 17 Nov 2015 5:37 EST
Closed

Bulk delete work objects

We have lot of work objects (30k+) created, how to delete all of them? most of them sub cases as well. Is there any out of box way?

Case Management
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Posted: 5 years ago
Posted: 17 Nov 2015 5:20 EST
Swami Nathan (SwamiN04)
HCL Technologies

HCL Technologies
IN

Thanks .. how can I bulk resolve? work objects has child work items as well? Is there any OOTB way?
Posted: 5 years ago
Posted: 17 Nov 2015 5:34 EST
Gowrishankar Ramasamy (GOWRISHANKAR)
PEGA
Sr. Service Assurance Advisor Specialist
Pegasystems Inc.
IN

Hi Swami,

          Could you please check the implementation of Bulk processing, and customize it to bulk resolve the work objects.

          please let me know if this helps.

Thanks,

Gowrishankar.
Posted: 5 years ago
Posted: 17 Nov 2015 5:37 EST
Ashish Agrawal (AGRAA)
PEGA
Technical Lead
PEGA
IN

You can run an activity that loops through a list of cases (obtained from a report definition) and calls pxForceCaseClose to Complete all of the work. You will pass the desired resolved status (for example, Resolved-Complete) as a parameter.  Set the Commit parameter to true. This will help to resolve all cases. Then you can use the wizard to delete the cases.