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SwamiN04 Member since 2012 14 posts
HCL Technologies
Posted: 4 years ago
Last activity: 4 years 11 months ago
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Bulk delete work objects

We have lot of work objects (30k+) created, how to delete all of them? most of them sub cases as well. Is there any out of box way?

Case Management
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Posted: 4 years ago

Thanks .. how can I bulk resolve? work objects has child work items as well? Is there any OOTB way?

Posted: 4 years ago

Hi Swami,

          Could you please check the implementation of Bulk processing, and customize it to bulk resolve the work objects.

          please let me know if this helps.

Thanks,

Gowrishankar.

Posted: 4 years ago

You can run an activity that loops through a list of cases (obtained from a report definition) and calls pxForceCaseClose to Complete all of the work. You will pass the desired resolved status (for example, Resolved-Complete) as a parameter.  Set the Commit parameter to true. This will help to resolve all cases. Then you can use the wizard to delete the cases.
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