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RSIMONIS Member since 2012 3 posts
FlowX Consultancy
Posted: 1 year ago
Last activity: 6 months ago

Cannot Launch Multiple Tracer Sessions for a requestor (2)

Reopende this ticket since the problem is back since the end of June:

Hi,

When I launch a tracer and close it, i am unable to launch the tracer again because I get this error:

"Cannot Launch Multiple Tracer Sessions for a requestor. This requestor is being traced by the operator ' ' "

I am using Pega Cloud (7.4) witch a Chrome browser. I need to log off and log in to be able to launch the tracer again.

This seems to be related to a Chrome browser update because it was there (May 2019) and then it wasn't and now (July) it is back.

(also see the old ticket which was preemptively closed by pega: https://community1.pega.com/community/pega-support/question/cannot-launch-multiple-tracer-sessions-requestor?comment-cid=857226#comment-857226 )

***Edited by Moderator: Lochan to close post***

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