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SomyaSinghal Member since 2015 3 posts
HCL Technologies
Posted: 1 year ago
Last activity: 1 year 7 months ago
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Cannot open the requested instance ' O-667': class or class group "\sDoesNotExist

We have been seeing the error below only in our Production environment. Not reproducible in any other environment. Any help on what might be causing it will be highly appreciated.

Stack Trace:
Cannot open the requested instance ' O-667': class or class group "\sDoesNotExist 
Error in Obj-Open-By-Handle 
com.pega.pegarules.pub.database.BadClassDefinitionException: Class <blank> does not exist
     at com.pega.pegarules.data.internal.access.Opener.open(Opener.java:2274) ~[prprivate.jar:?] 
     at com.pega.pegarules.data.internal.access.DatabaseImpl.open(DatabaseImpl.java:2662) ~[prprivate.jar:?] 
     at com.pega.pegarules.pub.runtime.AbstractActivity.objOpenByHandle(AbstractActivity.java:121) ~[prpublic.jar:?] 
     at com.pegarules.generated.activity.ra_action_open_68116452dd5fe9b174dea6da4e1e76cd.step8_circum0(ra_action_open_68116452dd5fe9b174dea6da4e1e76cd.java:1152) ~[?:?] 
     at com.pegarules.generated.activity.ra_action_open_68116452dd5fe9b174dea6da4e1e76cd.perform(ra_action_open_68116452dd5fe9b174dea6da4e1e76cd.java:195) ~[?:?] 
     at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10845) ~[prprivate.jar:?] 
     at com.pegarules.generated.activity.ra_action_getworkbyid_5e18407f8130f4373d9484671e92d960.step4_circum0(ra_action_getworkbyid_5e18407f8130f4373d9484671e92d960.java:429) ~[?:?] 
     at com.pegarules.generated.activity.ra_action_getworkbyid_5e18407f8130f4373d9484671e92d960.perform(ra_action_getworkbyid_5e18407f8130f4373d9484671e92d960.java:124) ~[?:?] 
     at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.runActivitiesAlt(PRThreadImpl.java:481) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.runActivities(HttpAPI.java:3414) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:399) ~[prenginext.jar:?] 
     at sun.reflect.GeneratedMethodAccessor79.invoke(Unknown Source) ~[?:?] 
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) ~[?:1.8.0] 
     at java.lang.reflect.Method.invoke(Method.java:508) ~[?:1.8.0] 
     at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1338) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:930) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:336) ~[prenginext.jar:?] 
     at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:854) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?] 
     at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:251) ~[prprivate.jar:?] 
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