Question

4
Replies
92
Views
Dion Lammers (DionLammers)
PEGA
Partner Success Tech Lead - EMEA
Pegasystems Inc.
NL
DionLammers Member since 2011 19 posts
PEGA
Posted: July 7, 2020
Last activity: July 10, 2020
Posted: 7 Jul 2020 6:04 EDT
Last activity: 10 Jul 2020 2:06 EDT
Closed

Capture screenshots from external sites and attach to case

Hi,

For an application the request is that in the case screenshots/attachments can be captured and attached to the case. As part of a screening process the users need to do research on sites as google or ancestry or any related information needs to be captured as screenshot and attached to the Pega case. 

Is there a way to fully support this via Pega? Without RPA.

Or will the only viable option be to use client software to create the screenshot and attach that to the case? 

Any insight is greatly appreciated

Pega Platform 8.3 Case Management Financial Services Lead System Architect
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.