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Dion Lammers (DionLammers)
PEGA
Partner Success Technical Lead
Pegasystems Inc.
NL
DionLammers Member since 2011 9 posts
PEGA
Posted: July 7, 2020
Last activity: July 10, 2020

Capture screenshots from external sites and attach to case

Hi,

For an application the request is that in the case screenshots/attachments can be captured and attached to the case. As part of a screening process the users need to do research on sites as google or ancestry or any related information needs to be captured as screenshot and attached to the Pega case. 

Is there a way to fully support this via Pega? Without RPA.

Or will the only viable option be to use client software to create the screenshot and attach that to the case? 

Any insight is greatly appreciated

Pega Platform 8.3 Case Management Financial Services Lead System Architect