Case is not creating from create menu in the designer studio due to tomcat server error

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Member since 2014

TCS

Posted: 2 years ago

Last activity: 2 years 5 months ago

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Hi,

Can anybody help to resolve the below issue.

i have created a case type and trying to create a case from create menu in the designer studio. but it is throwing error.PFA for the error.

Posted: 2 years ago

PEGA

replied to GSravanthi

I don't believe I've seen this behaviour before.

Can you check what request is being sent to the server (using the browser developer tools or an external HTTP traffic analysis tool).

Also, do yo you see any errors in the PegaRULES log when this happens?

Finally, is this happening with a particular case type, whereas others work fine? Or is this your first (only?) case type?

Posted: 2 years ago

GSravanthi

TCS

replied to LaurenceB_GCS

Hi Laurence,

for other cases it is working fine. only for this case it is happeing like i mentioned in error screen shot.

please find the attachment for the error logged in pega logs.

Thanks,

Sravanthi