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RashmiRaj Member since 2013 33 posts
Accenture
Posted: June 28, 2017
Last activity: July 21, 2017
Closed

A click on 'Add Tasks' button does not list the tasks available to add when I build an application on CS for FS.

Hi All,

Need some urgent help !!!

I have created an application on CS for FS called RAMSBank. The 'built on' application for this newly created application is 'CustomerServiceForFS 07.22', same as the 'built on' application for 'PegaCSFS Sample'.

I then log in as the CSR of this 'RAMSBank' application and make a demo interaction call and select Semraj Inge. The details are displayed. I then click on the 'Add tasks' button at the left panel. The task list is not displayed.

When I do the same for 'PegaCSFS Sample' application, i get the list of tasks. Both the applications have their 'built on' application as 'CustomerServiceForFS 07.22'. Why am I not able to get the task list for my application ?

P.S: Attached are screenshots for better clarity.

Need URGENT help !!!

-Rashmi

Pega Customer Service Low-Code App Development
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