Posted: 19 Mar 2019 3:21 EDT Last activity: 26 Mar 2019 1:43 EDT
Queue Intent task under Add Task button in 360 screen
I have a requirement where a specific Intent task should be pre loaded[not auto launched] when Interaction 360 is loaded. When it is clicked, it should resume the flow? I have tried with suggesting and queuing options in the Intent task configuration, but these populate the Intent as Next best Action.
Please help me out
***Edited by Moderator Marissa to update platform capability tags****