Context: I'm trying to configure a New Intent Task for a Driver Category. Under Intent Conditions Tab.. I want to add an Intent When condition so that the Intent Task can be suggested/auto-launched. I could see a Field named - 'Visual Cue'
Question: What should be specified in -- "Visual Cue" ? Signifiance of this Field.
**Moderation Team has archived post**
This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post.
The visual cue is no longer used, and this should be documented, thanks for pointing this out. This used to allow the developer to designate a visual indicator (e.g. icon, such as a lightbulb, etc.) when the suggested intent was displayed in the interaction driver. The current Customer Interaction Portal interaction driver uses pre-set visual indicators for consistency, so you are not required to set a Visual Cue in the suggested intent configuration.