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KHIRODPANDA Member since 2010 23 posts
Cognizant
Posted: September 21, 2016
Last activity: November 30, 2016
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creating a test Application for Customer service

Hi ,

I was trying to create an application based on pdn study material for Customer service .

 

Creating a new Pega Customer ServiceApplication (page 52 of the pdf version of Implementing Pega Customer Service 7.21)

when i give all details as per the odf and click on create I am getting following issue 

A Rule-RuleSet-Version could not be saved due to 12 error(s) on it: **
There are multiple required ruleset versions with the same name: CPM:07-14-99 **
There are multiple required ruleset versions with the same name: CPM-Social:07-14-99 ** 
There are multiple required ruleset versions with the same name: CPM-Reports:07-14-99 ** 
There are multiple required ruleset versions with the same name: PegaAppCA:07-14-99 ** 
There are multiple required ruleset versions with the same name: PegaFW-Social:07-14-99 ** 
There are multiple required ruleset versions with the same name: PegaKM:07-14-99 ** 
There are multiple required ruleset versions with the same name: KMReports:07-14-99 ** 
There are multiple required ruleset versions with the same name: PegaFW-NewsFeed:07-14-99 ** 
There are multiple required ruleset versions with the same name: Pega-LP_CPM:07-14-99 ** 
There are multiple required ruleset versions with the same name: MyCo:01-01-01 ** 
There are multiple required ruleset versions with the same name: PegaApp:07-14-99 ** 
There are multiple required ruleset versions with the same name: PegaFW-Chat:07-14-99

Could you please help on this ?

 

Thanks in Advance

***Updated by moderator: Maryrita to add Group Tag***

 

 

 

Low-Code App Development
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