Customer Service and Cosmos
We have our main Application on Cosmos UI, however we know that Pega CRM in general do not reflect Cosmos UI as per current release.
We would like to know what is the possibility of mixing those UI Kit controls with Cosmos UI in the same Application.
Also we would like to know when do we expect to have Cosmos framework applied to CRM (Specially Customer Service)
Customer service has not yet been converted to Cosmos UI - Having said that all the flow actions that you created in your main application should render fine inside the Customer Service app - All the formats used in the CosmosSkin are also present in the UI-kit skin (pyEndUSer) which CS inherits from. So you will need to have 2 application stacks: your Main application running on Cosmos UI should include the Theme-Cosmos built on app and your CS app that you be based on the CustomerService app.