Is there a way to customize the Daily Items Scorecard sent by AES. Currently it includes all Exception and Alert items even if the Total Events is '1'. I want it to include the items only when the number of instances is above say '10', as that will give me a good picture of top items in Development.
I do not think there is an easy switch to accomplish what you like, but the key activity is: GenerateScorecardForCluster (it is final so you would have to save as to a different ruleset to customize the behavior). You can login as aesdeveloper/password to see all the logic there. Unless some other SMEs think otherwise this would be a non-trivial (but not rocket science either, all the logic is in rules). Personally, I do not see big benefits anyway. BTW, I simply traced the email scorecard use case (from SMA) to identify the key activity quoted above (login as aesmanager of course).