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Toshi Sato (Toshihide)
PEGA
Sr. System Architect
Pegasystems Inc.
JP
Toshihide Member since 2014 8 posts
PEGA
Posted: March 23, 2020
Last activity: April 26, 2020
Posted: 23 Mar 2020 0:37 EDT
Last activity: 26 Apr 2020 11:33 EDT
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Enabling OTP for user with specific attribute

There is a requirement where users with specific attirbute, i.e. access group, division, etc. to use OTP for login. I was thinking to use OOTB OTP where Pega sends OTP code via email to the user and user needs to authenticated using OTP after user/password authentication.

I created new Authentication Service with Post-authentication activity which calls pzHandleMFA. However, it all ways ends up showing screen with message "Verification code could not be sent to you by email or text. Please contact your administrator for assistance."

It would be appreciated if anyone done something similar can give me suggestions.

Pega Platform 8.3.1 Security Financial Services System Architect
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