Question3Replies46Views StevenY7 Member since 2013 7 posts NAG Posted: 9 months agoLast activity: 9 months 1 week ago Enabling subject analysis of content during email triageHi,Can someone tell me how to enable Subject analysis of an email using an Email Channel Interface? Rather than just the email content?Article below mentions there is a Enable subject analysis check box within the Configuration tab but i'm not seeing anything.https://community.pega.com/sites/default/files/help_v82/procomhelpmain.htm#mcp/tasks/mcp-enabling-analysis-subject-field-email-triage-tsk.htmFYI i'm using version 7.4 Pega Intelligent Virtual Assistant ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 9 months agoCarissaW_GCS PEGA replied to StevenY7The functionality is not available in 7.4 as it was added in Pega 8.2. https://community.pega.com/knowledgebase/products/platform/release-notes?q=Enable%20subject%20analysis&f%5B0%5D=version%3A27976 Posted: 9 months agoStevenY7 NAG replied to CarissaW_GCSThanks Carissa Do you if subject analysis is possible in 7.4 at all? As a workaround i've copied the pySubject into the pyBody before it is analysed by Text Analyzer but obviously would prefer if PRPC could inspect the subject on its own Posted: 9 months agoVikas@Multichannel PEGA replied to StevenY7The workaround you did seems fine. Subject analysis won't be possible OOTB in 7.4.