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promil pandey (promilp8)
wellcare
promil pandey
wellcare
US
promilp8 Member since 2015 12 posts
wellcare
Posted: April 3, 2017
Last activity: June 2, 2017
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FileListener throwing InsufficientPrivileges:RuleExecutionDenied error on the RULE-OBJ-ACTIVITY @BASECLASS COMMITSAVEORDELETES

We recently upgraded from 7.1 to 7.2 and getting below error when trying to create cases through file listener. We are using WCFW_Services@WC service account. However this account is being used in every environment and never faced any problem. Only after upgrading to 7.2, we started facing this issue.

2017-04-03 10:31:09,074 [ FILE-Thread-156] [ STANDARD] [ ] ( services.file.FileActionImpl) INFO File.CTMFileListener WCFW_Services@WC - Won access to //opt/pega/PEGA_DATA/CAGCTM_SBX/Inbound/CHECK06.txt

2017-04-03 10:31:09,208 [ FILE-Thread-156] [ STANDARD] [ ] ( internal.mgmt.Executable) ERROR File.CTMFileListener|A87663545E432B66CC5B8DCD5C2E92156|1285463090.1491229869155000|BatchFileProcessing/WC-Int-CTMFile/CTMBatchFileCreation WCFW_Services@WC - InsufficientPrivileges:RuleExecutionDenied: RULE-OBJ-ACTIVITY @BASECLASS COMMITSAVEORDELETES #20160914T041911.801 GMT

com.pega.pegarules.pub.PRRuntimeException: pyRuleExecutionNoAccess RULE-OBJ-ACTIVITY @BASECLASS COMMITSAVEORDELETES #20160914T041911.801 GMT

at com.pega.pegarules.session.internal.mgmt.Executable.updateStepStatusAndLog(Executable.java:874)

at com.pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:842)

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