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Wiraj J (JAYAWARW)
virtusa

virtusa
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JAYAWARW Member since 2005 1 post
virtusa
Posted: January 29, 2021
Last activity: March 18, 2021

Final request /payload send by Pega PDC when pushing incidents/events from Pega to ServiceNow.

We are using Pega Predictive Diagnostic Cloud 2.77 and have a requirement to connect PDC and ServiceNow through Apigee gateway.  PDC provides an interface (attached) that can enter ServiceNow URL and the credentials. Need to know the final request /payload send by Pega PDC when pushing incidents/events from Pega to ServiceNow.  (Sample format would be useful)

If we know the final request send by PDC, we can inform ServiceNow team to build an interface that can

Pega Predictive Diagnostic Cloud Cloud Services Pega Cloud Communications and Media Solutions Consultant