Posted: 13 Feb 2018 0:13 EST Last activity: 14 Feb 2018 20:59 EST
How to create a case link at correspondence that opens the case manager
I want to create a case link at correspondence that opens the case manager.
I configured pzCaseLink at correnpondence like "screenshot1".
As a result, when I clicked the link at email, the view that was different than I expected opened like "screenshot2". For example, pyDisplayStages did not display properly, and Actions tab did not display propely.
I expected that the view opened like "screenshot3" (this view opens when I open the case at case manager) when I clicked the case link at email.
How do I configure the correspondence fragment in order to meet this requirement?
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