How to get Agent performance details
Is there a way to get details like CPU Time,DB Performance and other performance details for an agent. We can see it in real time on Sysmgmt but wanted to know if there is a way to get historical report from DB or AES or any Logs?
Pegasystems Inc.
US
Check this link: https://community.pega.com/support/support-articles/monitoring-health-trackremainingefforts-agent. The referenced link is a bit out of date but the gist is there. You should also install the latest AES (7.1.7?) to explore the latest features.
Amazon Corp
US
That we are already doing. But it just generates an alert when Agent is stopped.
I wanted to know if we can get the resource usage for agent execution over time? Like we can see in SMA in real time by getting details on the requester.
Accepted Solution
Pegasystems Inc.
US
Not that I am aware of OOTB. There are bunch of reports on AES Enterprise Health section, but most of them aggregated, not per agent requestor.
Either SMA or AES as Kevin mentioned.