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RajaSekharReddyD9222 Member since 2015 2 posts
Cognizant Technology Solutions India PVT Ltd
Posted: 1 year ago
Last activity: 1 year 9 months ago
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How to route a collections case to Work Basket from it's Service Intent - (Collections Framework)

I wanted to route Collections case to Work Basket from when its service intent. I have called OOTB activity Call PegaCA-Work.CATransferToWorkBasket on collections case page from Service intent's flow action's post process ,but service intent is routed to work basket instead of collections case. Can you guys help me if anyone is aware of the solution to fix this.

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