Posted: 27 Feb 2018 4:59 EST Last activity: 15 Mar 2018 12:13 EDT
IE crashes every time while opening through open span(studio/runtime) for Siebel
MY IE(version 11.0.9600.18893) is crashing constantly while opening Siebel application using runtime/studio both. The application is opening correctly while i try to open that through manual process. I did tried multiple options using the properties of adapter but none of them is working. I took the error log for investigation but that too wasn't helpful. This was working couple of days ago but not now.
The part of error log is :
Exception Type: OpenSpan.Adapters.Web.DocumentIdUnavailableException
AdditionalInformation: NameValueCollection with 0 items
Message: "Could not retrieve Document ID for HTML Document"
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: UInt32 GetDocumentId(System.Object)