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YogeshY13 Member since 2018 4 posts
Sun Life India Service Centre PVT Ltd
Posted: 2 years ago
Last activity: 2 years 6 months ago
Closed

IE crashes every time while opening through open span(studio/runtime) for Siebel

MY IE(version 11.0.9600.18893) is crashing constantly while opening Siebel application using runtime/studio both. The application is opening correctly while i try to open that through manual process. I did tried multiple options using the properties of adapter but none of them is working. I took the error log for investigation but that too wasn't helpful. This was working couple of days ago but not now.

The part of error log is :

Exception Type: OpenSpan.Adapters.Web.DocumentIdUnavailableException
MachineName: "xxxxxxx"
CreatedDateTime: xxxxxxxxxxxxxx
AppDomainName: "OpenSpan.Runtime.exe"
ThreadIdentityName: ""
WindowsIdentityName: "xxxxxx"
AdditionalInformation: NameValueCollection with 0 items
Message: "Could not retrieve Document ID for HTML Document"
Data: IDictionary (System.Collections.ListDictionaryInternal) with 0 items
TargetSite: UInt32 GetDocumentId(System.Object)
HelpLink: NULL
Source: "OpenSpan.Adapters.Web"
HResult: -2146232832

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