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Saritha Puchala (SarithaP4895)
Mastercard Inc

Mastercard Inc
US
SarithaP4895 Member since 2017 5 posts
Mastercard Inc
Posted: December 13, 2018
Last activity: January 25, 2019
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Inactive DB sessions

We use Pega 7.1.8 and Pega 7.2 . We have observed that many sessions are in inactive state on the DB there by creating resource limit issues. These sessions are created by the Pega DB User and shift to inactive and stay in that state for a long time.We have tested shutting down all the Application agents and turning on only Pega OOTB agents, but the inactive session count is not reducing. Our connection pool size is big enough to accommodate the JVMs and users we have.

Has anyone faced this issue. Any particular Pega agent causing this issue ?

***Edited by Moderator Marissa to update platform capability tags****

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