Harry Hu (HarryH57)
The Nielsen Company

The Nielsen Company
HarryH57 Member since 2016 11 posts
The Nielsen Company
Posted: October 10, 2016
Last activity: June 1, 2017
Posted: 10 Oct 2016 19:39 EDT
Last activity: 1 Jun 2017 11:07 EDT

Language Toggle Issue on Portal

Our requirement is to add a language toggle dropdown on a portal. When the user switch language, whatever inside the portal should switch to a new language. We have a case running inside the portal. The case is designed with ScreenFlow. The case is running inside an iframe.

In the language dropdown, we change the prefered language of the operator. Then we refresh the iframe and hope the case inside the iframe will change language immediately. However we are always getting this error: This action is not allowed as it is outside the current transaction.

Further testing shows that any iframe refresh will cause this error, whether we change the preferred language or not.

Question: What can we do to make the case inside the iframe to change language immediately after the user switch the language in the portal?

***10/13/16: Updated by Moderator: Marissa to add SR Details***

Low-Code App Development User Experience Support Case Exists
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